นโยบายการจัดส่ง
We deliver fresh, chilled lamb products directly to your door. Please review the following shipping terms carefully.
1. Delivery Areas
We currently deliver within Thailand.
Delivery availability may vary depending on your location. If your area is not serviceable, we will notify you after your order is placed.
2. Order Cut-Off Time
Orders must be placed before 2:00 PM to be included in the next available delivery cycle.
Orders placed after 2:00 PM will be scheduled for the following delivery cycle.
3. Delivery Schedule
Orders are shipped according to our production and delivery schedule.
- Delivery dates are pre-arranged or scheduled
- Customers will be notified of the expected delivery window where possible
We do not guarantee exact delivery times.
4. Chilled Delivery
All products are shipped using temperature-controlled packaging to maintain freshness.
- Products are packed to remain chilled during transit
- Orders must be refrigerated immediately upon delivery
5. Customer Responsibility
To ensure product quality, customers must:
- Provide accurate delivery details
- Be available to receive the order in person
- Refrigerate or freeze products immediately upon receipt
We do not allow unattended deliveries.
Orders must be received directly by the customer or a designated recipient.
6. Failed Delivery
If delivery cannot be completed because no one is available to receive the order:
- The delivery may be cancelled or rescheduled at our discretion
- The order may be returned or discarded due to its perishable nature
- Refunds or replacements will not be provided
7. Delivery Issues
Delivery times may be affected by:
- Traffic or courier delays
- Weather conditions
- External factors beyond our control
We are not liable for delays caused by third-party couriers.
8. Incorrect Address
If an incorrect or incomplete address is provided:
- Delivery may fail or be delayed
- Refunds or replacements may not be provided
9. Shipping Fees
Shipping fees are calculated at checkout based on location and order size, unless otherwise stated.
10. Damaged or Spoiled Deliveries
If your order arrives damaged or spoiled, please refer to our Return & Refund Policy.
You must notify us within 24 hours of delivery with supporting photos.
We deliver fresh, chilled lamb products directly to your door. Please review the following shipping terms carefully.
1. Delivery Areas
We currently deliver within Thailand.
Delivery availability may vary depending on your location. If your area is not serviceable, we will notify you after your order is placed.
2. Order Cut-Off Time
Orders must be placed before 2:00 PM to be included in the next available delivery cycle.
Orders placed after 2:00 PM will be scheduled for the following delivery cycle.
3. Delivery Schedule
Orders are shipped according to our production and delivery schedule.
- Delivery dates are pre-arranged or scheduled
- Customers will be notified of the expected delivery window where possible
We do not guarantee exact delivery times.
4. Chilled Delivery
All products are shipped using temperature-controlled packaging to maintain freshness.
- Products are packed to remain chilled during transit
- Orders must be refrigerated immediately upon delivery
5. Customer Responsibility
To ensure product quality, customers must:
- Provide accurate delivery details
- Be available to receive the order in person
- Refrigerate or freeze products immediately upon receipt
We do not allow unattended deliveries.
Orders must be received directly by the customer or a designated recipient.
6. Failed Delivery
If delivery cannot be completed because no one is available to receive the order:
- The delivery may be cancelled or rescheduled at our discretion
- The order may be returned or discarded due to its perishable nature
- Refunds or replacements will not be provided
7. Delivery Issues
Delivery times may be affected by:
- Traffic or courier delays
- Weather conditions
- External factors beyond our control
We are not liable for delays caused by third-party couriers.
8. Incorrect Address
If an incorrect or incomplete address is provided:
- Delivery may fail or be delayed
- Refunds or replacements may not be provided
9. Shipping Fees
Shipping fees are calculated at checkout based on location and order size, unless otherwise stated.
10. Damaged or Spoiled Deliveries
If your order arrives damaged or spoiled, please refer to our Return & Refund Policy.
You must notify us within 24 hours of delivery with supporting photos.